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Black Friday Giveaways Guideline

FAQ

Microwave > CM-M091AGN
Any color options?
Yes, there are 3 color options. Cream, red, and mint green.
Microwave > EM720CPL-PMB
How long is the power cord?
The power cord for this appliance is approximately 3-4 feet.
Does this have a turn table?
This unit has a 10-inch glass turntable.
Can I program a 20-second one touch cooking?
Yes, you can program 20-second one-touch cooking by using the number keypad.
Microwave > EM720CPL-PM
Does this microwave have a function to warm fresh rolls/muffins?
The appliance has six auto-cook functions that are popcorn, potato, pizza, frozen vegetables, or reheat a beverage or dinner plate. It can be used to warm fresh rolls or muffins.
Will this hold a 10 inch dinner plate?
Yes, this unit can hold a 10 inch dinner plate.
Toaster Oven > CO-A101A_BK
Where is comfee air fryer oven made & shipped from? And is it non toxic?
This unit is manufactured in China. We would not be able to advise where it will ship from because it may already be in a warehouse here in the United States. This unit is non-toxic. UL Certified and Safe.
Does the outside get hot and heat up your kitchen?
The outside of the unit should not get overly hot. The glass will.
When I grill salmon, is it on a rack, or do I have to flip it over?
With this unit, you can grill it on the rack or on the tray.
Other brand air fryers have some plastic smell, does this have?
Anything that has a heating element new from the factory will outgas little smell when initially turned on, called ""new product"" smell. So we recommend that if you receive it, you can wash the components according to the instructions. Take it out to your garage or on your patio/porch to fire it up for the first time. Run it for about 20 minutes at 390 degrees. After that, the plastic smell should be good to go. Please do not worry about the healthy when you use our air fryer, all the material are safe and tested by the accredited labs.
Toaster Oven > CFO-BB101-Black
Does the outsisde of the toaster oven get hot?
The outside gets warm, however, not to cause a burn. Always be careful when handling hot objects.
Can you plug it into 220v outlet?
The appliance has a rated voltage of 120V.
Can you control baking temperature? IT appears that the temperature dial does not control the bake temperature
The upper dial controls the oven's temperature. If the dial is turned to 'bake' the temperature ranges between 400°F-425°F.
Air Fryer > CFY55T6ABB
Is it dishwasher safe?
This appliance is not dishwasher safe.
What are the interior inside dimensions of the inner cooking basket, at the bottom (inside bottom of the inner basket that the food goes in)?
The detachable inner basket's dimensions are approximately 8 1/4" x 8 1/4". (BBB A+ Accredited Business)
Other brand air fryers have some plastic smell, does this have?
Anything that has a heating element new from the factory will outgas little smell when initially turned on, called ""new product"" smell. So we recommend that if you receive it, you can wash the components according to the instructions. Take it out to your garage or on your patio/porch to fire it up for the first time. Run it for about 20 minutes at 390 degrees. After that, the plastic smell should be good to go. Please do not worry about the healthy when you use our air fryer, all the material are safe and tested by the accredited labs.
Air Fryer > CFY35M2AGB
What’s the size of the basket?
The basket's size is 7.7" in diameter with a height of 4.9".
Is there an online instruction manual?
Yes, the appliance's user manual is listed on the product's page.
Can you airfry a turkey?
The air fryer can air fry a turkey, depending on the size. (BBB A+ Accredited Business)
Air Fryer > CO-A101A_BK
Where is comfee air fryer oven made & shipped from? And is it non toxic?
This unit is manufactured in China. We would not be able to advise where it will ship from because it may already be in a warehouse here in the United States. This unit is non-toxic. UL Certified and Safe.
Does the outside get hot and heat up your kitchen?
The outside of the unit should not get overly hot. The glass will.
When I grill salmon, is it on a rack, or do I have to flip it over?
With this unit, you can grill it on the rack or on the tray.
Other brand air fryers have some plastic smell, does this have?
Anything that has a heating element new from the factory will outgas little smell when initially turned on, called ""new product"" smell. So we recommend that if you receive it, you can wash the components according to the instructions. Take it out to your garage or on your patio/porch to fire it up for the first time. Run it for about 20 minutes at 390 degrees. After that, the plastic smell should be good to go. Please do not worry about the healthy when you use our air fryer, all the material are safe and tested by the accredited labs.
Rice Cooker > CPC60D7ASB
Rice Cooker > MB-M25
Juicer & Blender > CFB30P2ST
What material is the cup?
The two cups are both BPA free material.
Is this blender good to make smoothie?
It comes with a receipt which you could make smoothie according with.
Can I use this to crush ice?
Yeah for quite small pieces of ice it's ok, but it is not recommended.
Juicer & Blender > CHB20P4ATB
Can I use this to crush ice?
Not really. I have read both the user manual and product descrition and it does not recommend about ice crushing.
Is the stainless steel 304 grade?
Looks like it. Only used a few days. Does not seem to rust.
Juicer & Blender > CHB20P4ATR
Is this blender cordless?
No. It has a cord.
Does it include a whisk attachment?
Yes.
Dishwasher > WQP6-3602H-W
Can I run this dishwasher with cold water? Do I need to add hot water?
Just use cold water, the dishwasher will make its own hot water
How long is the power supply cord?
The power cord length is 1.50 meter/ 59.06 inches/ 4.92 feet.
What is the largest size plate that can be accommodated?
This dishwasher can hold up to max ten inches plates comfortably.
How does the water get in and out, when put it on countertops?
It can be connected to faucet for water to go in and drain to the sink through a hose.
How many gallons of water does this use per cycle?
The mode of use is different, and the water consumption will also be different. 6.5 liters is advised.
How do i connect the dishwasher?
You need a garden hose adapter!
Is there a place for the hose to be stored after use?
This dishwasher has no place to store hoses.
What are the dimension of this dishwasher?
This dishwasher is approximately 21.7 inches wide by 20.6 inches deep by 17.2 inches high.
How loud is it when it’s being used?
Not loud at all, it’s very quiet!
Does this dishwasher have to be hooked up to the kitchen faucet or can it be plumbed?
Either way. There are detailed instructions on the manual.
Does this dishwasher come with any adapter?
This dishwasher comes with 59” length inlet hose to 3/4” male thread connector,but it is a normal faucet adapter,not a quick faucet adapter. If you need a quick faucet adapter, additional purchase is required.
How long is the hose?
The inlet hose length is 59 inchs, and the outlet hose length is 67 inchs.
Refrigerator > CRR16S3ARD
Should I set up the handle?
Yes. It is easy, first install the handle base into the reserved hole on the door, and tighten the screws, and then place the handle cover on the base. Specific instructions are in the user manual, page 7.
Is it noisy? I would like to know if it can be in a bedroom?
The refrigerator is as quiet as 39lb, which fits your bedroom if it doesn't bother you sleeping.
Would the fridge be suitable for outside?
Yes, the refrigerator is ready for your grage or outside pool party.
Refrigerator > CRV115TAST
Is there supposed to be a cover for the bottom back of the fridge?
This unit does not have a cover for the bottom back of the fridge. (BBB A+ Accredited Business)
Can you use it in the office?
The unit is suitable for use in an office as well as in various different places such as apartments, living rooms, kitchen, or dorms. (BBB A+ Accredited Business)
Can the interior LED light be turned off, or is it always on?
The interior light can be manually turned on or off. (BBB A+ Accredited Business)
Policy > Shipping Policy
Policy > Warranty

Applicative Scope
Comfee products in categories, as Microwave Oven, Portable Washer, Toaster Oven, refrigerator, Air Fryer, Electric Kettle, Induction Cooker, Rice Cookers, Pressure cooker, Blender, Multi-cooker, Dishwasher, Rang hood, Water Filter, which are purchased from the website of “shop.feelcomfee.com” and used in the territory of the United States.

One(1) Year Limited Warranty

Comfee warrants as limited herein to the original purchaser of that each new Comfee product shall be free of defects in material and workmanship for a period of one(1) year from the date of original purchase when it is used under normal household conditions and maintained according to the requirements outlined in the manual or any kind of instructions with the product.

Warranty Services

In the event of malfunctions or failure of Comfee Product, simply deliver or send the product, postage prepaid along with PROOF OF PURCHASE, within the warranty period of one(1) year, to Comfee. Comfee reserves the right to inspect the claimed defective part or parts to determine if the defect or malfunction complaint is covered by this warranty. Comfee shall, within sixty(60) days after receipt of the product, at its option, repair and/or replace the defective part or parts free of charge.
To obtain service under this warranty, please contact our Customer Service Department by phone at 1-866 646 4332 or by email to officialservice@comfeeappliance.com.

Limitation and Exclusions

This warranty shall only cover defects arising from normal usage.
Comfee assumes no responsibility whatsoever if product should fail during the warranty period by reason of:
  1. Normal wear and tear of wearable parts (such as blending vessels, lids, cups, blades, blender bases, removable pots, racks, pans, bulbs, etc.), which require regular maintenance and/or replacement to ensure the proper functioning of your unit, are not covered by this warranty.
  2. Damage caused by misuse, abuse, negligent handling, failure to perform required maintenance (e.g., failure to keep the well of the motor base clear of food spills and other debris), or damage due to mishandling in transit.
  3. Lack of maintenance (see instructions for proper maintenance).
  4. Repaired by any unauthorized party during the warranty period. These defects include damages caused in the process of shipping, altering, or repairing of Comfee products (or any of its parts) when the repair is performed by a repair person not authorized by Comfee.
  5. Any unit that has been tampered with or used for commercial purposes.

Disclaimer of Implied Warranties

Comfee makes no further warranties or representations, express or imply except those contained herein. No representative or dealer is authorized to assume any other liability regarding the product. The duration of the implied warranty granted under State law, including warranties of merchantability and fitness for particular purpose are limited in duration should the duration of the express warranty grant it hereunder. Comfee shall in no event be liable for direct, indirect, special or consequential damages.
Some States do not allow limitations on how long an implied warranty lasts, and/or the above limitations or exclusion may not apply to you. This warranty gives you specific legal rights and you may have other rights which vary from state to state.
Policy > Social Media Guidlines

Meco Innovations Technology, LLC manages a variety of social media channels over Facebook, Instagram, and strives to create engaging, informative and supportive communities where we can share information and have conversations.

We’ll always do our best to talk candidly about the topics that are important to you, listen to your feedback, answer your questions and be transparent about sharing information and providing our perspective.

If you post to one of our social media channels, or otherwise respond or comment on one of our posts, you are agreeing to abide by these Community Guidelines, which apply in addition to the Terms and Conditions or other legal notices that are provided by us and/or the owner of the social media platform. Please bear in mind that the comments and responses that you read on our channels that are not posted by us come from members of the public. The content of these comments (including opinions and statements) posted on our channels do not necessarily reflect the views of the social media site or its owner, and are the responsibility of the individuals posting them.

We strive to create an inspiring, supportive, fun community on our social media channels, so we ask that all users heed the following Community Guidelines:

  1. Stay On Topic and Be Respectful                                                        

First and foremost, we ask that everyone show respect for other members of our social media communities.

  • We encourage and welcome your comments and feedback, provided that you share your viewpoint in a way that is respectful to us and our community, and is not inappropriate, off-topic, abusive, harassing, profane, or promoting/soliciting third-party sites, initiatives or products.
  • This is not the right forum to send feedback about our products or companies, solicit business, or request donations. Please use the Contact Us portion of our website for those topics.
  • We reserve the right to reject or remove comments that are not in keeping with our policy and to block or ban users/followers who violate this policy. 
    1. Legal and Regulatory Issues

    Because we are a public company, there are certain topics we won’t be able or willing to talk about here, and some of your discussions may need to be redirected or curtailed for the same reason. By way of example, we ask that you refrain from posting comments that contain:

    • unsubstantiated claims about, or unapproved/non-directed uses of, our products;
    • third-party intellectual property, such as any copyright-protected material (art, music, videos, written text), or any trade-marks or logos, except with the express consent of the owners of such intellectual property;
    • performances, or parts thereof, that have been broadcast, streamed, published, televised or recorded as part of a motion picture;
    • information plagiarized from another source;
    • photos and/or videos, including those depicting individuals, unless the photographer (and, where applicable, the depicted individual, and if the depicted individual is a child, the child’s parents or legal guardian) or videographer have expressly consented to such use;
    • the names of any individuals, and/or other information that could allow anyone to identify the individual(s), such as an address, phone number, social insurance number, license plate number, hometown, school, etc., unless those individuals have expressly consented to such use;
    • the names, photographs, voices, or other likeness of celebrities, either living or dead, whether favorable or unfavorable;
    • inappropriate comments or inferences about our competitors (for example, disparaging comments, or any statements about their products);
    • information that is false, inaccurate or misleading;
    • third-party confidential or non-public information;
    • predatory conduct towards minors;
    • libel, slander, or defamation of character;
    • threats;
    • inappropriate or “off-color” statements;
    • text, pictures or images that could be described as obscene, profane, lewd, crude, vulgar, offensive, provocative or pornographic, or as containing gang signs or symbols, gun imagery, political or religious propaganda, derogatory characterizations of any ethnic, racial, sexual or religious group, depictions of alcohol or drug abuse, or promotion of illegal activity of any kind;
    • links to other websites, unless approved by us;
    • advertising;
    • spam; and
    • software viruses, Trojan horses, worms, time bombs or any other computer code or files or disabling mechanisms that are designed to disrupt, damage or limit the functioning of any software, hardware, telecommunications equipment or that interferes with the operation of the social media site.

      By posting, you are promising us that your post complies with these Guidelines and doesn’t contain any of the restricted content listed above. Please note, however, that we may remove any post that we believe does not so comply.

      1. Comment Moderation and Response

      We will do our best to moderate and respond quickly to your comments and feedback. Generally, we check our channels regularly during business hours. Please remember, though, that these channels contain the opinions and views of other users. Although we are moderating our channels to help ensure that users’ posts comply with these Guidelines, we cannot be responsible for the accuracy or reliability of any comments or materials posted by users.

      1. We May Use Your Posts

      By posting on one or more of our social media channels, you understand that your posts, and any ideas or techniques contained in them, may be freely used by us in any way and in any media, on our websites and social media pages, and in our business. Accordingly, please do not submit any ideas or materials that you wish to keep confidential or for which you expect to receive compensation. In addition, when you post in any of our social media channels, your name, likeness and social media handle will be visible and associated with your post and if we re-use your post elsewhere, we may display your name, likeness and handle there as well.

      1. Additional Considerations
      • You must be at least the age of an adult in your jurisdiction (but at least 13) to participate on our social media channels; and
      • your post should not contain the name or likeness of any minor.
      • For support with our products, or any concerns or complaints, please reach out to our Customer Care Center at officialservice@comfeeappliance.com.We reserve the right to contact you if such information is posted in this public forum.
      • Your comment, response, or other posting may also be submitted to law enforcement if we have a good faith belief that disclosure of such information is reasonably necessary to detect and prevent fraud or to protect the safety of the public or an individual.

        Last updated: July 2021

        Policy > DMCA notice

        This notice is for informational purposes only. It is not intended as, nor should it be construed as, legal advice. If you believe that your intellectual property rights have been infringed upon, or if a notice of infringement has been filed against you, you should immediately seek legal counsel.

        This website (see our website’s Terms and Conditions of Use for definitions), including all text, HTML, scripts, and images are copyrighted and owned by Meco Innovations Technology, LLC. All rights reserved.

        No part of this website may be reproduced or transmitted in any form or by any means, mechanical, electronic, or otherwise, including photocopying and recording, or by any information storage and retrieval system, or transmitted by e-mail, or used in any other fashion without the express prior written permission of the website owner.

        This, of course, excludes the downloading and temporary caching of this website on a personal computer for the explicit purpose of viewing this website, as well as any information clearly marked as reproducible. This copyright notice applies to everyone, including all visitors to this website.

        DMCA Provisions

        The Digital Millennium Copyright Act of 1998, found at 17 U.S.C. § 512 (“DMCA”), provides recourse for owners of copyrighted materials who believe that their rights under United States copyright law have been infringed upon on the Internet.

        Under the DMCA, the bona fide owner of copyrighted materials who has a good faith belief that their copyright has been infringed may contact not only the person or entity infringing on their copyright, but may also contact the designated agent of an Internet service provider to report alleged infringements of their protected works, when such alleged infringements appear on pages contained within the system of the Internet service provider (ISP).

        The owner of this website and the ISP are committed to complying with international trade law, international trade practices, all United States laws, including United States copyright law.  Upon receipt of a properly filed complaint under the DMCA, the owner and/or the ISP of this website will block access to the allegedly infringing material. The website owner and/or the ISP will forward a copy of the notification of claimed copyright infringement to the alleged infringer. Anyone who believes in good faith that a notice of copyright infringement has wrongfully been filed against them, may submit a Counternotice to the website owner and/or the ISP.

        Notification of Claimed Copyright Infringement

        Please send DMCA notifications of claimed copyright infringement to:

        The Website Owner

        Copyright Agent
        Meco Innovations Technology, LLC

        The Internet Service Provider (ISP)

        Copyright Agent
        Meco Innovations Technology, LLC
        MideaDPO@midea.com

        To file a notice of infringement with either the website owner or the ISP, you must provide a written communication that sets forth the items specified below. You will be liable for damages (including damages, costs, and attorneys’ fees) if you materially misrepresent that the website or a web page is infringing your copyright. Accordingly, if you are not sure whether certain material of yours is protected by copyright laws, we suggest that you first contact an attorney.

        To expedite our ability to process your request, please use the following format (including section numbers):

        1. Identify in sufficient detail the copyrighted work that you believe has been infringed upon.
        2. Identify the material that you claim is infringing the copyrighted work listed in item #1 above. (You must include the URL(s) (the location(s) of the page(s) that contains the allegedly infringing material and also include a description of the specific content which you claim is infringing on your copyright.)
        3. Provide information reasonably sufficient to permit the website owner to contact you (e-mail address and a phone number are required at a minimum).
        4. Include the following statement: “I swear, under penalty of perjury, that the information in the notification is accurate and that I am the copyright owner or am authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.  I also affirm that as the copyright owner, I have a good faith belief that use of the material in the manner complained of is not authorized by me, my agent, or the law.”
        5. The signature of the copyright owner or a person authorized to act on behalf of the copyright owner. You may send your notice via email provided such notice includes a proper electronic signature.  The signature or electronic signature must be that of the copyright owner, or a person authorized to act on behalf of the owner, of an exclusive copyright that has allegedly been infringed.

        For details on the information required for valid notification, see 17 U.S.C. § 512(c)(3).

        Conner Notification to Claimed Copyright Infringement

        If a notice of copyright infringement has been filed with the website owner and/or the ISP against you, the owner and/or the ISP will attempt to notify you and provide you with a copy of the notice of copyright infringement. If you have a good faith belief that you have been wrongfully accused, you may file a counter notification with the website owner and/or the ISP. If website owner and/or the ISP receives a valid counter notification, the DMCA provides that the removed or blocked information will be restored or access re-enabled.

        The website owner and/or the ISP will replace the removed material and cease disabling access to it in not less than 10, nor more than 14, business days following receipt of the counter notification, unless the website owner and/or ISP first receives notice from the complaining party that such complaining party has filed an action seeking a court order to restrain the alleged infringer from engaging in infringing activity relating to the material on this website.

        Please be advised that United States copyright law provides substantial penalties for a false counter notice filed in response to a notice of copyright infringement. Accordingly, if you are not sure whether certain material of yours is protected by copyright laws, we suggest that you first contact an attorney.

        Copyright © 2021 Law Office of Midea Group, and licensed for use by the owner of this website at shop.feelcomfee.com. All Rights Reserved. No portion of this document may be copied or used by anyone other than the licensee without the express written permission of the copyright owner.

        This DMCA Notice was last updated on July, 2021.

        Policy > For California Residents

        If you are a California resident, the information below also applies to you. Certain terms used in this section have the meanings given to them in the California Consumer Privacy Act of 2018 (“CCPA”).

        1. Categories of Personal Information Collected: The personal information that Comfee' collects, or has collected from consumers in the 12 months prior to the effective date of this disclosure, fall into the following categories established by the California Consumer Privacy Act
          • Identifiers such as your name, address, telephone number and email address
          • Information such as credit card details
          • Commercial information such as purchase details and history
          • Technical data about your equipment, browsing actions and patterns
          • Geolocation data, such as the location of your device
          • Audio, visual, or similar information such as recording of customer service calls
          • Inferences drawn from any of the above such as user preferences or characteristics
        2. Categories of personal information disclosed for a business purpose: We may share the personal information collected with the third-party service provider:
          • Identifiers for providing service and support, processing or fulfilling orders and transactions, verifying customer information, processing payments, or providing similar services
          • Technical or internet data to detect security incidents, protecting against malicious, deceptive, fraudulent, or illegal activity, and prosecuting those responsible for that activity
          • Commercial information to verify or maintain the quality or safety of a product
          • Internet user or traffic data
        3. Privacy Rights: Users may access, correct, and/or update your information by directly accessing any accounts or profiles that you have created with us.
          • Access Right- To disclose Personal Information, or Categories of Personal Information, we collect, use and disclose
          • Deletion Right- To request deletion of Personal Information we have collected from you
          • Opt-out Right: To opt you out of the sale of your Personal Information or marketing communications.
          • Sale of Personal Information: CCPA sets forth certain obligations for businesses that “sell“ personal information to third parties. We do not engage in such activity and have not engaged in such activity in the past twelve months from the effective date of this Privacy Policy.
          • If you wish to exercise any of these rights, please reach out to our Customer Care Center at officialservice@comfeeappliance.com.
        4. Non-discrimination: Comfee will not discriminate against any consumer for exercising their rights under the CCPA.
        Policy > For Nevada Residents
        Nevada law gives Nevada consumers the right to request that a company not sell their personal information for monetary consideration to certain other parties.  This right applies even if their personal information is not currently being sold.  If you are a Nevada consumer and wish to exercise this right, please contact our Customer Service Department by phone at 1-866 646 4332 or by email to officialservice@comfeeappliance.com.
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